Shift perspectives, spark meaningful conversations, build connections, transform spaces, and inspire change. Each thoughtful innovation moves us forward. Our approach involves learning through research, telling brand stories with impact and purpose, innovating and growing digital products through people-focused experiences that engage and evolve, and using creative technology to enable new forms of expression and interaction.
— Stakeholder engagement
— Qualitative and quantitative research
— Customer experience mapping
— Design sprints
— Futures workshops
— Project road mapping
— Audience and market research
— Brand strategy and positioning
— Brand architecture
— Visual expression
— Responsive logo systems
— Verbal expression and copywriting
— Motion, interaction & sound
— Branded applications
— Brand guidelines
— Tools and ongoing support
— User flows, wireframing and prototyping
— Content strategy and information architecture
— Product vision
— Testing and validation
— Interface design and build-ready artwork
— Design systems
— Design ops
— Ongoing sprint-based support
— Technical advisory
— Website and application development
— Dynamically generated visuals
— Branded interactions
— Bespoke tools
— Proof of concepts
— Future visions
From music recitals to fund management, grand slams to construction, our industry-specific experience is strong. We leverage the niche expertise we’ve gained through some of our most extensive and long-term work, and we transfer our knowledge to bridge ideas and insights between industries.
Brands, products and experiences made with people in mind
MASS is located on the land of the Wurundjeri people of the Kulin Nation. We acknowledge their sovereignty and pay our respects to Elders past, present and emerging.